Terms of Service

These Terms form a binding agreement between you (and the organization you represent, if any) and Bounceable. If you are using the Service on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf. If you do not agree, you may not use the Service.

Bounceable provides tools to assess the deliverability and risk of email addresses, including syntax validation, domain and MX checks, disposable and role-account detection, catch-all and SMTP mailbox probing, and bounce-risk scoring. Results are made available through our website and REST API.

Verification results are predictive and provided on a best-effort basis. They describe the likelihood that an address is deliverable at the time of the check and do not guarantee that any message you send will be delivered, accepted, or read.

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate account information and to keep it up to date.

• You are responsible for all activity that occurs under your account.
• You must keep your password and API keys confidential and notify us promptly of any unauthorized use at support@bounceable.io.
• You may not share, sell, or transfer your account without our written consent.

API keys authenticate requests made on your behalf and are subject to the rate limits, credits, and quotas associated with your plan. You agree not to exceed, circumvent, or interfere with these limits, and not to use automated means to create multiple accounts to obtain additional free usage.

You are solely responsible for the email addresses and data you submit to the Service and for your use of the results. You represent and warrant that you have a lawful basis to process each address you submit and that your use complies with all applicable laws, including anti-spam and data-protection laws (for example, GDPR, the ePrivacy rules, CAN-SPAM, and CASL).

You agree not to:

• submit data you have no lawful right or consent to process, or use the Service to build or enrich lists for unsolicited bulk messaging;
• use the Service to harass, defraud, or unlawfully discriminate against any person;
• resell, sublicense, or expose the Service as a competing verification product without our written permission;
• reverse engineer, scrape, or attempt to derive our source code, models, or underlying data, except where such restriction is prohibited by law;
• probe, overload, or disrupt the Service or its infrastructure, or attempt to gain unauthorized access to any system or account.

We may suspend or limit access if we reasonably believe your use violates these Terms or poses a risk to the Service or others.

As between you and Bounceable, you retain all rights to the data you submit (“Customer Data”). You grant us a worldwide, non-exclusive license to host, process, and transmit Customer Data solely to provide, secure, and improve the Service. Our handling of personal data is described in our Privacy Policy.

Paid plans are billed in advance on a recurring basis through our payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method until you cancel.

• Fees are exclusive of taxes, which you are responsible for where applicable.
• Subscriptions renew automatically until cancelled; you may cancel at any time and your plan will remain active until the end of the current billing period.
• All fees are non-refundable, except where required by law. Verification credits are consumed as you use the Service, and we do not refund or re-credit credits that have already been used — including where you are dissatisfied with a verification result.
• We do not provide refunds or credits for partial billing periods, plan downgrades, or unused credits, and unused credits expire and do not carry over after the applicable period or upon cancellation.
• We may change pricing with reasonable advance notice; changes take effect on your next billing cycle.

The Service, including its software, design, and content, is owned by Bounceable and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

The Service integrates with third-party services such as Stripe, Google sign-in, and automation platforms including Zapier, Pipedream, and Apify. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their content or practices.

The Service is provided “as is” and “as available,” and your use of it is at your sole risk. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that verification results are accurate, complete, or error-free, or that the Service will be uninterrupted, timely, or secure. You are solely responsible for how you interpret and act on the results.

To the maximum extent permitted by law, Bounceable and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service — whether based in contract, tort, or any other theory, and even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid to Bounceable in the three (3) months immediately before the event giving rise to the liability, or (b) USD 100. You agree that your sole and exclusive remedy for dissatisfaction with the Service is to stop using it.

You agree to defend, indemnify, and hold harmless Bounceable and its officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) arising out of or related to your Customer Data, your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees, or use the Service in a way that creates risk or legal exposure. Upon termination, your right to use the Service ends, and sections intended to survive (including ownership, disclaimers, liability, and indemnification) will remain in effect.

We may update these Terms from time to time. If we make material changes, we will provide notice by updating the date above and, where appropriate, by other reasonable means. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Please read this section carefully — it affects how disputes between you and Bounceable are resolved and limits how you can seek relief.

• Informal resolution first. Before bringing any formal claim, you agree to contact us at legal@bounceable.io and attempt to resolve the dispute informally for at least 60 days.
• Binding individual arbitration. Any dispute, claim, or controversy arising out of or relating to the Service or these Terms that is not resolved informally will be settled by final and binding arbitration seated in the State of Texas, United States, rather than in court — except that either party may bring an individual claim in small-claims court.
• Jury-trial and class-action waiver. To the maximum extent permitted by law, you and Bounceable waive any right to a jury trial and agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.
• Attorneys’ fees. To the maximum extent permitted by law, in any dispute arising out of or relating to the Service or these Terms, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law principles. Subject to the arbitration provisions above, you agree to submit to the exclusive jurisdiction and venue of the state and federal courts located in Texas for any dispute that is not subject to arbitration.

Questions about these Terms can be sent to legal@bounceable.io.